About Us

REGIONAL LEADER IN THE TRAVEL INDUSTRY

City Travel & Tours Corporation is a privately owned company which is founded by Mrs. Remedios Pangan – Lagman.

City Travel was originally registered with the Securities and Exchange Commission as Amity Travel – Makati Branch on 1992 and subsequently changed its name to City Travel by the year 2002. In the same year, it was accredited as an IATA Travel Agency

On October 18, 2014, City Travel opened its first branch in Pampanga located at Balibago, Angeles City. And just last March 2024, it opened its second branch in Cavite at the City of Bacoor.

City Travel was established primarily to engage in the general business of domestic and foreign tours and travel; to act as agent for transportation companies, both foreign and local; to arrange, conduct and engage in the preparation of all kinds of inbound and outbound tours and travel itineraries; and, to conduct, undertake, provide, and sell such other services associated with or necessary in the general business of a travel and tour agency. Now, City Travel specializes in handling all aspects of corporate, individual and group travels.

“We transform ordinary trips into extraordinary journeys”

VISION

The Vision of City Travel & Tours Corporation is to provide our customers with a complete travel package solution providing a quality cost effective service from start to finish.

We aim to be a customer-oriented service firm which provides integrated, world class products and services and delivers superior value throughout the lives of our customers. As a dynamic and professional organization, we seek to continuously improve our competitive capabilities to become fully responsive to the national interest and the needs of our stakeholders.

Our organization works in synergy and builds mutually rewarding partnership to sustain steady growth. We stand behind Commitment, Integrity, and Service Excellence, aimed at enhancing the quality of life.

MISSION

We strive to conduct our business in an honest and fair manner providing superior customer satisfaction and personal service.
We aim to grow by improving our products, services and processes through the use of technology; and encouraging creativity, long-term thinking, teamwork and mutual respect.
To enhance the quality of life, we will support social, cultural and economic programs in the communities in which we participate.
Each team member will be given equal opportunity to perform and grow within a dynamic organization.
The strength of our company will be outstanding people caring about the people we serve.

OUR TEAM

We are passionate about travel and our people are dedicated to helping our clients travel better. We take pride in our team of highly trained, dedicated, and professional individuals who aim to provide your travel needs with efficiency and professionalism.

We provide the best working environment to our people through sustainable training programs needed to be able to adapt to technological advancements. We provide our agents hands-on training to familiarize them to the nature of our company, how we operate and how to further enrich our customers’ travel experiences.

CORE VALUES

PROFESSIONALISM

We show it by conducting business in utmost professional manner

INNOVATION

We have a genuinely talented group of people that can work with complex and unique challenges.

INTEGRITY

We deliver what we promise. and only promise what we can deliver

TEAMWORK

We are at our best when we work together to produce extraordinary results

Makati Head Office

Unit LG 8-9, Cityland IO, Tower 1, Ayala Ave. Cor., H.V Dela Costa St., Makati City
(02) 8813-0812 | (02) 8812-3553 | (02) 5310-3634
(02) 8812-9334
+63 9178852780 | +63 9237332780
inquiry@citytravel.ph